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Where is my order?

Everything you need to know about your order, and how to reach us if something looks wrong.

Where is my order?

  1. 1
    Order confirmed

    An email receipt lands straight away. If it didn't, check your junk folder before anything else. That's almost always where it is.

  2. 2
    We programme your cards

    Each card is written with your review link and tested before it's packed. This is the part that takes the time.

  3. 3
    Dispatched with tracking

    You get a second email with a tracking number the moment it leaves us.

  4. 4
    Delivered

    Peel, stick, tap. Your 30-day guarantee starts from this day, not from when you ordered.

Check your order history

If you made an account when you ordered, everything is in there: status, tracking and receipts.

Still not sure? Ask us

Send your order number and we'll tell you exactly where it is. We usually reply the same day.